Returns & Exchanges

At VIToppa, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the return authorization slip is included inside the box.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5 to 7 business days.